Ways to book a 1-2-1 or telephone appointment with an Advisor
Telephone: 0208 231 2276
At our offices:
We aim to respond to all queries within three working days. We give everyone an appointment, either 1-2-1 or over the phone, within 2 weeks of contacting us.
You will be asked to provide a few basic details so that we can support you better before your appointment. Please also bring any evidence you have to support your case.
*Please note that it is really important that you keep your appointment, or let us know if you need to cancel or reschedule. If you are more than 15 minutes late for an appointment or don’t answer the phone when we call, you will have to rearrange your appointment.