The Welfare Team offers a confidential, safe and welcoming service to any student who is in crisis and feels they can’t cope. You may be feeling low, anxious, home-sick or just struggling, no matter what the problem is, the Welfare Team will listen without judging and help you manage. The Welfare Team can help you cope and if you wish, guide you to our specialist Student Service Teams or external organisations for additional support.
Events and services
What do we do?
The Welfare Team are primarily here for students who present in a crisis and require immediate help, but we have recognised a need for implementing preventative support for students. As we know how beneficial tackling issues early on can reduce crises from arising.
COVID-19
Since the COVID-19 pandemic we as a team have adapted our support to offer more through digital means and we are always exploring innovative ways to engage students.
Booking Appointment
To book an appointment with the Welfare Team you simply need to email in or call us and we will respond promptly. From first contact we can talk with you in confidentiality and under what is going on for you to provide immediate advice and support. If you require ongoing support, we can arrange regular 1:1 sessions with students to address these issues and find a resolution.
Please contact us at studentwelfare@uwl.ac.uk or call us on 0208 231 2313 or 0208 231 2959
C-Card Scheme
We offer a free C-Card scheme for students under 25yrs old who can collect condoms, lube and receive sexual health advice and signposting from an adviser. These drop-ins take place weekly on a Friday 12pm-1.30pm at ST.GF.017. Simply sign up on the day and you can receive your C-Card.
Wellbeing Community
In partnership with Hounslow Wellbeing Community (NHS) we offer a fortnightly peer-to-peer support group for students with lived experience of mental health to discuss ways to improve mental wellbeing and self-help strategies. Facilitated by Kevin Fullicks, an experienced Peer Mentor from West London NHS Trust, who shares his personal experiences of mental health and his journey of navigating services to a point of recovery. Currently being run on Blackboard Collaborate in Autumn Term. Open to all students.